Effective Date: September 2025
Last Updated: September 2025
Welcome to Thelavi’s. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions (“Terms”). If you do not agree, please do not use our website or services.
1. Use of Website
- You must be at least 18 years old or using this website under the supervision of a parent/guardian.
- You agree to use this website for lawful purposes only.
- You must not misuse our website, attempt to gain unauthorized access, or engage in fraudulent activities.
2. Products & Services
- All product descriptions, images, and prices on Thelavi’s website are for informational purposes.
- We reserve the right to change or discontinue any product/service without prior notice.
- Availability of products is subject to stock.
3. Pricing & Payment
- Prices listed on our website are in Indian Rupees (INR) unless otherwise stated.
- We make every effort to ensure accuracy in pricing but reserve the right to correct errors.
- Payment must be made in full before order dispatch.
- We use secure third-party payment gateways; we are not responsible for errors, delays, or issues caused by such providers.
4. Shipping & Delivery
- Delivery times are estimates only and may vary due to external factors.
- Risk of loss or damage passes to you upon delivery.
- Customers must provide accurate shipping details; Thelavi’s is not responsible for delivery issues due to incorrect addresses.
5. Returns & Refunds
- Returns and refunds are subject to our Return & Refund Policy (available separately on our website).
- Products must be unused, in original packaging, and returned within the specified period.
- Refunds, if approved, will be processed through the original payment method.
6. Intellectual Property
- All content on this website, including text, graphics, logos, images, and software, is the property of Thelavi’s or its licensors.
- You may not copy, reproduce, distribute, or exploit any content without prior written consent.
7. Limitation of Liability
- Thelavi’s is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
- We do not guarantee uninterrupted access or error-free operation of the website.
8. User Accounts
- If you create an account, you are responsible for maintaining its confidentiality.
- You agree to accept responsibility for all activities under your account.
- Thelavi’s reserves the right to suspend or terminate accounts at its discretion.
9. Third-Party Links
Our website may include links to third-party websites. We do not endorse or control these websites and are not responsible for their content or practices.
10. Governing Law & Jurisdiction
- These Terms shall be governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.
11. Changes to Terms
Thelavi’s may update or modify these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about these Terms, please contact us at:
support@thelavi.in
Thelavi’s, Bangalore.